Everyone has a right to have a present and future that are not completely dominated and dictated by the past. 

--Karen Saakvitne

 
Contact K'Ailsa Rowan with questions or to make an appointment:
408-390-3680 or 

krowan@counselingforaction.com.


Office Hours by appointment only. My usual hours are Monday-Thursday 1 PM - 6 PM.

Use our Client Portal to make an appointment!


Important: Email may not be confidential. If you want to be sure your contact is confidential, please either phone or use secure text in the Client Portal.


Kaye-Ailsa Rowan, M.A., LMFT

AAMFT Approved Supervisor

California License LMFT 47779


Notice of Privacy Practices


** IMPORTANT **
Due to the COVID-19 crisis,  
I am offering only online appointments until further notice. 


Why am I offering this service? 

  • Teletherapy allows for continuity of therapy during the COVID-19 crisis.
  • Post-crisis, teletherapy will minimize the inconvenience of travel time and associated costs. Things like rain, traffic, getting childcare, and so on can make traveling even short distances annoying. In addition, once travel is permitted again, clients who travel within California will be able to keep appointments while traveling.  
  • The benefits of teletherapy are supported by research. Research has found that video therapy is as effective as in-person therapy. And thanks to a highly secure connection, our sessions will remain private.

  • Most major insurance companies cover Telehealth appointments. The superbill I issue generally meets the billing requirements for plans that support teletherapy..

  • Teletherapy requires no special software or technical skills. All you need is a computer, smart phone, or tablet with a microphone, camera, browser, and Internet or cell phone access. 


My secure Online Appointment Room is here: https://doxy.me/counselingforaction

When you open this link, the software will ask you to enter your name. You'll then be in an online "waiting room" until I start our appointment.


All you need to participate is the following:

  • a browser on a computer, tablet, or smartphone that has a camera, a microphone, and an Internet link
  • a private, well-lit area
  • Internet access  
    Note: you can use a cell phone data plan if using your phone or tablet without WiFi, but be aware of data charges from your phone plan.

If you want to test your link or learn more about my teletherapy platform before we meet, click here.

What if you have problems accessing the Online Appointment Room?

  • If you are having trouble logging into the Online Appointment Room, phone or text me and we will troubleshoot the problem together.
  • If I don't "arrive" and start our appointment within a few minutes of our start time, phone or text me to check in, just like you'd knock on my door for an in-person appointment.
  • If we get disconnected, try to re-connect by logging back into the Online Appointment Room. 
  • If you don't log into the Online Room within a few minutes of your appointment time, or if our connection drops and you don't return, I'll try to phone or text you at your number on file so we can troubleshoot.
  • It's rare, but if we are unable to complete our appointment online, we can switch to a phone connection.



INFORMED CONSENT FOR TELETHERAPY

 

Audio/visual services by electronic means is considered telemedicine by the State of California. Under the California Telemedicine Act of 1996, telemedicine is broadly defined as the use of information technology to deliver medical services and information from one location to another. Psychotherapy conducted in this way is known as teletherapy.

 

Because we may engage in teletherapy, I am informing you that:

  • All existing confidentiality protections (of in-person sessions) are equally applicable.
  • There are potential risks/limitations and benefits of telemedicine.

 

Potential risks/limitations include, but are not limited to:

  • The therapist’s inability to make visual and olfactory observations of therapeutically potentially relevant factors (your physicality including coordination, mannerism or gestures, injuries, appearance, eye contact, and facial and body language) and thus not being aware of what she would consider important information that you may not recognize as significant to present verbally the therapist
  • Potential disruption to session due to poor Internet/service connection
  • Difficulty providing support (including crisis support) due to lack of proximity

 

Potential benefits include, but are not limited to:

  • Better continuity of care
  • Improved access to therapy
  • Reduction of travel time & related costs

 

Teletherapy is most effective when both parties are in private, quiet spaces without distractions and have reliable Internet service, reliable video and audio, and good lighting quality. So when you agree to teletherapy, you also acknowledge that is your responsibility to conduct your teletherapy sessions from a private area with reliable Internet access in order to protect your own confidentiality and ability to participate effectively.